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    Stripe
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    Cash Payment Terms The cash payment required on completion and must be made directly to the cleaners. Sorry, but we do not accept £100 notes.
    Please note: For all new customers £50 deposit required to secure your booking.
    Bank Transfer Payment Terms Once you have completed your booking we will issue you with an invoice for the total amount payable. We need to receive full payment on the day before your service is due. Your invoice is only deemed to have been settled when the full amount has been paid. For detailed information please read our Terms & Conditions.
    Please note : For all new customers £50 deposit required to secure your booking.
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    Cancellation Policy

    Free cancellation before redemption

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      • Please Note: We do not clean the windows from outside. We do not clean the curtains and blinds.
      • You can cancel your booking by giving no less than 72 hours prior notice in writing.
      • There is a cancellation fee of 50% of the service total for cancelling or rescheduling a cleaning visit with less than 72 hours notice.
      • Please Note : our cleaners, out of fairness, do reserve the right to change a price depending on the condition and size of your property. This only occurs for homes that require a deep cleaning , in Victorian/Georgian/Tenement style , or have an additional bathroom / toilet / reception room and you did not select this options on the booking form. Changes will be discussed before any work has started
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    Frequently asked questions

    Services

    End of tenancy cleaning

    End of tenancy cleaning service : - You need to choose this service if you are a tenant or landlord, and your rental period has come to an end.


    * Basic fridge/freezer cleaning included in this service.

    Moving home cleaning

    Moving home cleaning service : - You need to choose this service if you are moving in or moving out of the property and you are not a tenant

    Deep cleaning

    Deep cleaning service : - You need to choose this service if you permanently live in your property and your property has not been cleaned for a long period.

    After builders cleaning

    After builders cleaning service : - You need to choose this service if you permanently live in your property and your property after renovation or builders work

    Extra Services

    Intensive oven cleaning

    Intensive oven cleaning : - You need to add this service if your oven has been heavily used and requires thorough cleaning.


    If you have a separate Grill , you need to choose "x2 Intensive Oven Cleaning"


    * Please note: we can not guarantee that all carbon and rust can be completely removed. In some cases you need to use a "full valet" cleaning. This service provided by the oven cleaning companies

    Victorian , Tenement , Georgian style

    You need to add this addon if your property in Victorian , Tenement or Georgian style. In other words, your property has high ceilings and tall windows.

    American style fridge

    Please keep in mind - your fridge and freezer should be empty and freezer defrosted

    Pets at home

    You need to add this addon if you have or had any pets (except a Gold Fish).


    * Please Note: If you have a pets , it is essential to add a 'Deep Sanitising" option or select a Deep/Spring cleaning service